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In WPP's old Grants Management System, Blackbaud, an account was a secure place online where applications and requirements get submitted; there was no direct association between account and any contact. An account was basically identified an email address and that was the only information visible on Blackbaud regarding an "account". A contact on the other hand, was was a record type that was linked to other record types. It represented a real person. This contact could be linked in different ways to other record types.
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