This setting often fixes Email Service Account issues such as, folders, or sub-folders not showing (missing) in Outlook Desktop, but showing (not missing) in Outlook on the Web.
Step-by-step guide
- Open Outlook Desktop version, click File - Account Settings - Account Settings... (again).
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| Info |
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| This setting is highly recommended, for users with Service Accounts enabled. Especially, if the user has more than one Service Account, and or the Service Account contains numerous folders, and content. |
Related articles
| Content by Label |
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| showLabels | false |
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| max | 5 |
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| spaces | SIKB |
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| showSpace | false |
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| sort | modified |
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| reverse | true |
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| type | page |
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| cql | label = "kb-how-to-article" and type = "page" and space = "SIKB" |
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| labels | kb-how-to-article |
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|
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