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This instance is licensed at the Ultimate tier. See https://about.gitlab.com/features/.
Note that Service Desk for GitLab projects is now available. It is turned on by default. This allows others to create confidential issues in your project without an account by posting to a special email list. You can disable this feature by going to Settings → General → Service Desk.
What are some best practices and guidelines for SMPH users of GitLab?
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