- All IT-related orders must orders MUST be first submitted to SMPH IT for review. This allows us to verify the purpose for the hardware and make any suggestive changes based on source (UW-authorized vendor), system with a supportable warranty that involves rapid repair turn-around, IT tested and reliable models, and appropriate hardware for the intention. Other than vendor-required computers, orders must go through UW channels to ensure compatibility with campus device management
- Order requests can be submitted to us using our web form found here (Purchase Request): https://it.med.wisc.edu/documents/purchase-request/ (please include as much information as possible; vendors involved, listed hardware requirements, intended purpose for the machine or software, lab or person it is for)
- SMPH IT will aim to respond within 24-48 hours and review the information in order to offer the best suggestion or approval. Once approved, we will submit the order to your department's financial administrator for purchase and CC you on the email. We will make a note on our order tracking sheet of this request date. PLEASE NOTE, computers will be shipped first to SMPH IT and will need 24-72 hours for setup. Additionally, all computer vendors are experiencing significant shipping delays due to COVID at this time.
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