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*NOTE: To check which realm ? (SMPH or UW Health) your device is enrolled in, launch the Workspace ONE Intelligent Hub application.  The Workspace ONE Intelligent Hub window should show (in the upper left corner) either the UWHealth logo, or the SMPH logo.

For devices enrolled in SMPH Workspace One

  1. Confirm that you are connected to the SMPH VPN portal: smph.vpn.wisc.edu
    1. See the following instructions: Connecting to SMPH VPN for Students
  2. Open an internet browser to to the following website: https://citrix.uwhealth.org
  3. Enter your UW Health credentials
    1. Prompt for UW Health Multi-factor Authentication
  4. Open the link to Citrix
    *NOTE: If this is the first time you are connecting, you will be required to install the Citrix Client
    https://www.citrix.com/downloads/workspace-app/windows/workspace-app-for-windows-latest.html
    https://www.citrix.com/downloads/workspace-app/mac/workspace-app-for-mac-latest.html

For devices enrolled in UW Health Workspace One

  1. Confirm that you are connected to the SMPH VPN portal: uwmadison.vpn.wisc.edu
    1. See the following instructions: Connecting to UW Madison VPN
    2. Open an internet browser to to the following website: https://remoteapps.uwhealth.org
  2. Enter your UW Health credentials
    1. Prompt for UW Health Multi-factor Authentication
  3. Open the link to Citrix
    *NOTE: If this is the first time you are connecting, you will be required to install the Citrix Client
    https://www.citrix.com/downloads/workspace-app/windows/workspace-app-for-windows-latest.html
    https://www.citrix.com/downloads/workspace-app/mac/workspace-app-for-mac-latest.html
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