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Please do not power off your work desktop before leaving the office. Simply Sign-out - Press the Start Menu, select the Person icon, then select Sign out.

From a Windows Computer

Connect to GlobalProtect VPN
1. Press the Start Menu and type GlobalProtect, then select GlobalProtect to launch the application.
  1. If GlobalProtect is not listed, and you are on a work computer, email Shared Services IT at desktop.support@med.wisc.edu to have GlobalProtect installed. GlobalProtect is installed on all SMPH IT managed computers as standard software.
  2. If GlobalProtect is not listed, and you are on a personal computer, see https://kb.wisc.edu/91915 for download and installation instructions.

SMPH IT Knowledge Base > Accessing your SMPH Windows desktop when you are away from the office from Windows > worddavdb26887ee0b98af3956d4e181f902dbc.png

b. If you are asked for a portal address, enter uwmadison.vpn.wisc.edu

For PHS, PHI, or SHOW user portal: smph.vpn.wisc.edu

c. Press Connect

Verify portal address, enter your NetID and Password, then press Sign In

SMPH IT Knowledge Base > Accessing your SMPH Windows desktop when you are away from the office from Windows > worddav2c350e86b77414010e7938eb9159b41f.png

d. You should see a Connecting message and then GlobalProtect with disappear

e. If the connection was successful, you will see a blue globe in the System Tray (bottom right of computer). If needed, press the up arrow to show System Tray icons.

SMPH IT Knowledge Base > Accessing your SMPH Windows desktop when you are away from the office from Windows > worddavdf3317f7f281922e4a6be1970add3e98.png

2. Launch Remote Desktop and connect to Work Computer

1. Press the Start Menu and type Remote Desktop Connection, then select the application.

SMPH IT Knowledge Base > Accessing your SMPH Windows desktop when you are away from the office from Windows > worddav05adcb8bf5719389c70414a1bf35b97f.png

b. Enter your work computer name under Computer name and select Connect.

*See below instructions to lookup your work Computer name.

SMPH IT Knowledge Base > Accessing your SMPH Windows desktop when you are away from the office from Windows > worddavec0df202292222ed778a08e82cb6248b.png

* If you do not know your work computer name *

Open a browser and go to the following address (NetID Login Required)
https://it.med.wisc.edu/ad/computerlookup.php

- Site will list most recently logged into computers **(note, you may have to copy the above link and paste it into internet address bar)
  1. Enter your credentials
    1. For Username, type in the same credentials you use to login to your work computer, with the exception of adding MSAD\ or AD\ before your name.
      1. Enter MSAD\Username if your computer name ends in msad.hslc.wisc.edu and enter AD\ if your computer name ends in ad.wisc.edu.
        Please reference "If you do not know your work computer name" above for full computer name.

Example: MSAD\bbadger or AD\bbadger

SMPH IT Knowledge Base > Accessing your SMPH Windows desktop when you are away from the office from Windows > worddav9e3a8e486c8e644d4f6834d619d12735.png

* If you get a message indicating the remote computer could not be authenticated due to problems with the security certificate *

Check the box "Don't ask me again for connections to this computer", then press Yes.

To Disconnect, select Start, then select the Person icon, then select Sign Out.

*** If you do not know your work computer name ***

*** If you get a message indicating the remote computer could not be authenticated due to problems with the security certificate ***

To Disconnect, select Start, then select the Person icon, then select Sign Out.

* If you do not know your work computer name *

* If you get a message indicating the remote computer could not be authenticated due to problems with the security certificate *