If you are using a wireless connection or are working remotely, you must use a VPN (Virtual Private Network) such as Global Protect to log in. For more information please see this link regarding Global Protect VPN. If you are already on a VPN you may be having a problem with cookies on your browser. Try deleting your cookies or using a new private window in your browser. To open a new private window - right click on your browser icon, and select "New Incognito Window" (if using Chrome) or "New Private Window" (if using Firefox). You can also try a Private (Firefox) or Incognito (Chrome) as they don't keep data and only store cookies and site browsing for the current session. |
If you are already on a VPN you may be having a problem with cookies on your browser. Try deleting your cookies or using a new private window in your browser. To open a new private window - right click on your browser icon, and select "New Incognito Window" (if using Chrome) or "New Private Window" (if using Firefox). |
First, make sure you have internet access. If you do, make sure you're entering the correct URL. The site uses an extra level of security, so you should use httpS:// not just http:// when trying to use the site. The following link will take you there -> https://dataviz.med.wisc.edu/ . |
On tablets or laptops with touchscreens (or if you use Microsoft Edge browser), you have different default controls for the charts in a page. Learn more about touch gestures in QlikSense. You can toggle the hybrid device touch support on and off from the global menu: |
Use a two-finger tap. |
Based on user-submitted questions we will continue to add common troubleshooting Q&A to this page.