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Remote computing options to connect to SMPH Shared Services IT and UW Madison resources:

Depending on the type of work computer you have, desktop versus laptop, this will determine the steps required for remote computing.  SMPH Shared Services IT encourages all staff to walk through the process for your computing type to test functionality. 

LAPTOPS:  Windows - University Owned/Managed

Faculty and staff using a University owned Windows laptop as their primary/only computer:


DESKTOPS:  Windows - University Owned/Managed – Remote Connection via Personally Owned Computer

Faculty and staff using a University owned Windows desktop computer should be able to establish a remote connection via personally owned computer:


DESKTOPS:  Mac OS - University Owned/Managed – Remote Connection via Personally Owned Computer

Faculty and staff using a University owned Mac desktop computer should be able to establish a remote connection via personally owned computer:


PERSONNALLY OWNED COMPUTER ONLY  (Researchers/Affiliates)


Support Resources:


UW Madison Campus Resources

 

Internet Access

Employees and students need to ensure they have Internet access from their remote work locations.  SMPH Shared Services IT is unable to provide services to provide Internet access and there is limited capability to support connections.  Employees should contact their Internet provider (e.g., Spectrum, TDS, or Verizon) if they experience disruptions in service.


Possible Issues