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Before beginning the configuration steps below, please verify that the Global Protect VPN Client software is installed on your computer.  See links to the instructions below:

WiscVPN - Installing the Palo Alto GlobalProtect Client (WINDOWS)
https://kb.wisc.edu/page.php?id=91915

WiscVPN - Installing the Palo Alto GlobalProtect Client (MAC)
https://kb.wisc.edu/page.php?id=73116


Configure (add) the SMPH VPN portal address within GlobalProtect 

NOTE: This portal address step only needs to be done one time.  Once added, the Portal address should be remembered (in a drop down menu) for subsequent connections.  Once you have performed the steps below, and have added the portal address 


 

WINDOWS - Screen Shots

MAC - Screen Shots

A

Open GlobalProtect.

  • WINDOWS - Click the (up arrow) icon in the System Tray of the taskbar and select the GlobalProtect icon,
    • or, search the StartMenu for GlobalProtect and open it from there.
  • MAC - Click the GlobalProtect icon (top right) of the Apple Menu bar.

 

B

At the top right of the GlobalProtect window, click on the three bars to open Settings.



C
  • In the Portal Address: section, click the Add button.
  • Enter smph.vpn.wisc.edu for the Portal Address:
  • Click Save, then close out the window.


 

  1. Connecting to SMPH VPN portal

    A

    Open GlobalProtect.

    • WINDOWS - Click the (up arrow) icon in the System Tray of the taskbar and select the GlobalProtect icon,
      • or, search the StartMenu for GlobalProtect and open it from there.
    • MAC - Click the GlobalProtect icon (top right) of the Apple Menu bar.


    B

    Verify the smph.vpn.wisc.edu Portal is selected and click Connect

    • NOTE: if only one portal is configured, then the portal down arrow option does not show.

    CEnter your NetID username and password, then click the Sign In button.

    D

    Enter '1' to send a Duo Push to device, or enter a MFA-DUO passcode generated from your device app.

    EGlobalProtect VPN should indicate that it is now Connected to the VPN portal.