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Steps to run a scan

  1. If you click on the Cisco AMP icon on your taskbar (a white circle with a flashlight symbol inside)
  2. Click on the icon for "Scan"
  3. Then click "Full Scan".
    A scan will begin, which on most machines takes between 45 to 95 minutes depending on the number of files. It will tell you the status of the scan in that window. Once it has changed from "Scanning" to "Connected" the scan will have completed and should list any detection it finds. If it does not find any, the box will remain blank.If you receive repeated notifications for the same or similar detection, we recommend performing a full scan from this same menu. This scan takes much longer, but it is capable of picking up threats in locations that the flash scan may have missed.