Page History

Instructions for SMPH students to obtain remote access to HealthLink from one personally owned Windows or Apple laptop device.  Read through this information carefully and follow each step if you would like to obtain remote access to HealthLink.

• Health Link

  HealthLink Enrollment Video Guide PC: https://videos.med.wisc.edu/videos/108755

  Health Link

• HealthLink Enrollment Video Guide MacOS: https://videos.med.wisc.edu/videos/108754

Step 1 - Agreement and Training

...

Step 2 - Computer Enrollment

1. Update your system

   1. Your device's Operating System must be at or above, the minimum required operating system version prior to enrolling your device: https://confluence.med.wisc.edu/x/kIAwBQ 

   2. If your laptop is not compliant with the security requirements described in the acknowledgement and enrollment instructions, update your laptop to meet those requirements. Assistance is available from the DoIT Helpdesk (https://it.wisc.edu/services/help-desk) or the SMPH IT Shared Services Helpdesk - support@med.wisc.edu.
   3. Please note, if you are running Windows 10 Home edition, you will need to upgrade your Windows Operating System to Windows 10 for Education to support the required encryption. See the attached instructions for Windows 10 Education Upgrade.
      1. For Windows 11 Home edition: Request the Windows 10 Key using the linked instructions in part C. 

         1. Press Windows key + I, then go to System > Activation.

         2. In the right pane click the "Change" button beside the Change product key option, then use the key you were issued to upgrade to the Education version.

2. Enroll your device in Workspace One
   1. Windows Instructions: Student Workspace ONE Enrollment for Windows 
   2. Mac Instructions: Student Workspace ONE Enrollment for macOS

...

1. Install the GlobalProtect VPN Client
   1. Windows Instructions:  https://kb.wisc.edu/91915
   2. Mac Instructions:  https://kb.wisc.edu/73116
2. Add, and Connect to the SMPH VPN Portal(portal address: smph.vpn.wisc.edu)
   1.  Instructions: Connecting to SMPH VPN for Medical Students
      *Note:  The VPN Connection will not work until SMPH Shared services has received, and approved your "SMPH Medical Student Remote Access Acknowledgement" from step 1 above.

...