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• How to access your office computer remotely
  • Remote Desktop Options - https://confluence.med.wisc.edu/x/p4K2AQ
    
    
• Tools to access campus resources remotely 
  
  • Video Conferencing, Messaging, Security Software, Email, Phone, File Storage, Online Classes, and other Collaboration Tools - https://kb.wisc.edu/smph/10038
    • Video Conferencing (Webex, MS Teams,etc.) need to be installed on home machine in order for full functionality of speakers, webcam and microphone.

• Additional Campus Licensed Software
  • Campus Software Library - https://it.wisc.edu/services/software/
    
    
• Cisco VOIP Jabber Phone Software (available on the Campus Software Library)
  • Requesting An Account If You Don't Have One Already - https://kb.wisc.edu/74643
    
    
• HelpDesk Contact Information for SMPH
  • DOIT VIP Support (Our First Tier Support Group)
    • EMAIL:  support@doit.wisc.edu
    • PHONE: 608-264-4357 (OPTION 5 for VIP)
  • SMPH Shared Services IT (Our Internal Support Group)
    • Web Forms: http://it.med.wisc.edu/about-us/shared-services/forms/
      

Policy on taking office equipment  home:

We discourage users bringing home desktop computers due to the need for a wired connection, monitors, post-home use sanitation and setup, and lack of home setup/ongoing support.

If SMPH users have a  true a business case and they get approval from their supervisor they could bring home the desktop.

If Internet Connection To Your Home Becomes Unreliable or Unavailable

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