- Customer Portal for submitting tickets (Click NETID button before logging in) https://jira.med.wisc.edu/servicedesk/customer/user/login?destination=portals
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- SMPH IT Shared Services Overview:
https://docs.google.com/presentation/d/1TyGwa7vBv6do104SjkoOjw2FG3ybIIl7/edit?usp=sharing&ouid=100988652382354885635&rtpof=true&sd=true
- Ordering Process for IT Purchases and Recommended Lab Computers (requests should come from Lab P.I. or Lab Manager)
https://confluence.med.wisc.edu/x/XoKdAw
- Accessing your Research Drive when you are away from the office from a PC (LABS) -
https://confluence.med.wisc.edu/x/hADPAQ
- Accessing your Research Drive when you are away from the office from a Mac (LABS) -
https://confluence.med.wisc.edu/x/lADPAQ
- Adding a Lab Printer on a personal Mac (LABS)
https://confluence.med.wisc.edu/x/N4C0
- Adding a Lab Printer on a personal PC (LABS) (No Longer Supported) (See this article as an alternative):
https://confluence.med.wisc.edu/x/OYC0oogwBQ
- Accessing your SMPH Windows desktop when you are away from the office from Windows
https://confluence.med.wisc.edu/x/3oG2AQ(will be available when onboarding is finished)
- Accessing your SMPH Windows desktop when you are away from the office from a Mac
https://confluence.med.wisc.edu/x/QYK2AQ(will be available when onboarding is finished)
- Accessing your SMPH Mac desktop when you are away from the office from a Mac (or PC)
https://confluence.med.wisc.edu/x/WIK2AQ(will be available when onboarding is finished)
- Azure Remote Lab PC Access
https://confluence.med.wisc.edu/x/oogwBQ
- Remote Working and Learning - Tools to Access Campus Resources Remotely -
https://kb.wisc.edu/helpdesk/page.php?id=10038
- Campus Licensed Software (Work vs Personal licensing Options listed within)
https://it.wisc.edu/services/software/
- Obtaining a Graphpad Prism license through Campus
https://forms.gle/899YdWiC7UJsAB6u8
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