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Verify you are connected to the internet
Verify the Intelligent hub client in in the system tray
Launch Workspace one Launch Workspace ONE Intelligent Hub buy by double clicking on the system tray icon, or open the "Workspace one Intelligent Hub" Windows

- WINDOWS - Click on

you

- your name at the bottom
  - verify Network status as connected
  - Click Sync Device
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Mac

- MAC - Click on Support
  - verify device says Enrolled

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- - Sync Device form System Tray

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