iOS (iPhone or iPad)
To remove the account go to Settings, then Mail, then Accounts (or Passwords & Accounts), click on your Wisc email account and click on Delete Account. This will not delete messages or appointments as they are stored on a server, it just deletes it from your phone/tablet, once you add the account again everything will be back.
After the account is deleted, follow the instructions here to add the account to your phone’s native client: https://kb.wisc.edu/page.php?id=28577 this gives step by step instructions to add your Wisc email to your iPhone or iPad.
Android (phone or tablet)
To remove the Wisc email account, follow the directions here: https://kb.wisc.edu/helpdesk/page.php?id=44703
After the account is removed, you can add the Wisc mail account back to the phone’s native mail client following the directions here: https://kb.wisc.edu/helpdesk/page.php?id=42965
You can also use the Outlook app on either an iOS or Android device.
iOS (iPhone or iPad)
Download the Outlook app from the App Store. Open Outlook, it should prompt to add your account, enter your NetID@wisc.edu for the email address, when you hit Sign In it should take you to the Duo NetID login prompt, login with your NetID and accept the Duo prompt without closing out of the email setup, it should then finish setting up your Wisc email account on your device.
Android (phone or tablet)
Download the Outlook app from the Play Store. Open Outlook and click on Add Email account, put in your NetID@wisc.edu for the email address, when you hit Sign In it should take you to the Duo NetID login prompt, login with your NetID and accept the Duo prompt without closing out of the email setup, it should then finish setting up your Wisc email account on your device.
Directions for either iOS or Android are here: https://kb.wisc.edu/page.php?id=53067 or here: https://support.microsoft.com/en-us/office/outlook-for-ios-and-android-help-cd84214e-a5ac-4e95-9ea3-e07f78d0cde6?redirectsourcepath=%252fen-us%252flearn%252foutlook-for-ios-and-android-faq&ui=en-us&rs=en-us&ad=us