1. All IT-related orders must be first submitted to SMPH IT for review.  This allows us to verify the purpose for the hardware and make any suggestive changes based on source (UW-authorized vendor), system with a supportable warranty that involves rapid repair turn-around, IT tested and reliable models, and appropriate hardware for the intention.  Other than vendor-required computers, orders must go through UW channels to ensure compatibility with campus device management

  2. Order requests can be submitted to us using our web form found here (Purchase Request): https://it.med.wisc.edu/documents/purchase-request/ (please include as much information as possible; vendors involved, listed hardware requirements, intended purpose for the machine or software, lab or person it is for)

  3. SMPH IT will aim to respond within 24-48 hours and review the information in order to offer the best suggestion or approval.  Once approved, we will submit the order to your department's financial administrator for purchase and CC you on the email.  We will make a note on our order tracking sheet of this request date.  PLEASE NOTE, computers will be shipped first to SMPH IT and will need 24-72 hours for setup.  Additionally, all computer vendors are experiencing significant shipping delays due to COVID at this time.


RECOMMENDED HARDWARE:

PC Desktop

  1. Dell Optiplex 5090 SFF (General Lab Use / Staff) - $703 ; i5-11500, 16 GB RAM, 256 GB SSD, 3-Year Warranty w/onsite repair
  2. Dell Ultrasharp U2419H 24" LCD Monitor - $228

PC Laptop

  1. Dell Latitude 7420 (General Lab Use / Staff) - $967 ; i5-1135G7, 16 GB RAM, 256 GB SSD, 14" 1920x1080 FHD LCD, 3-Year Warranty w/onsite repair

MAC Desktop

SMPH IT does not recommend Mac purchases unless there is a business case need for one.  There are known challenges to working with University systems and the cost to hardware value is prohibitive with competitive offerings on the PC side.  If a Mac is needed, these are our current recommended models:

  1. Mac Mini (General Lab Use / Staff) - $903 Apple M1 chip with 8‑core CPU and 8‑core GPU, 256GB SSD with configured 16  GB RAM Upgrade + 3-Year AppleCare Warranty for Schools
  2. Dell Ultrasharp U2419H 24" LCD Monitor - $228

MAC Laptop

  1. MacBook Air (General Lab Use / Staff) - $1218 13-inch MacBook Air: Apple M1 chip with 8-core CPU and 7-core GPU, 256GB - Space Gray with configured 16 GB RAM Upgrade + 3-Year AppleCare Warranty for Schools
  2. SMK-Link USB-C Travel Dock - $74.30 (Adds 3x USB-A ports, 1x HDMI port, 1x Ethernet, Power-Pass Through, and Camera Card Reader) 

Further PC Accessories and Hardware Recommendations (Docking Stations, Phone, etc) can also be found here: https://confluence.med.wisc.edu/x/CYB6Aw