Lab Bookmarks for New Employees

- Customer Portal for submitting tickets (Click NETID button before logging in) https://jira.med.wisc.edu/servicedesk/customer/user/login?destination=portals

- SMPH IT Shared Services Overview:
https://docs.google.com/presentation/d/1TyGwa7vBv6do104SjkoOjw2FG3ybIIl7/edit?usp=sharing&ouid=100988652382354885635&rtpof=true&sd=true

- Ordering Process for IT Purchases and Recommended Lab Computers (requests should come from Lab P.I. or Lab Manager) https://confluence.med.wisc.edu/x/XoKdAw

- Accessing your Research Drive when you are away from the office from a PC (LABS) -
https://confluence.med.wisc.edu/x/hADPAQ

- Accessing your Research Drive when you are away from the office from a Mac (LABS) -
https://confluence.med.wisc.edu/x/lADPAQ

- Adding a Lab Printer on a personal Mac (LABS)
https://confluence.med.wisc.edu/x/N4C0

- Adding a Lab Printer on a personal PC (LABS) (No Longer Supported)  (See this article as an alternative):
https://confluence.med.wisc.edu/x/oogwBQ

- Accessing your SMPH Windows desktop when you are away from the office from Windows
https://confluence.med.wisc.edu/x/3oG2AQ(will be available when onboarding is finished)

- Accessing your SMPH Windows desktop when you are away from the office from a Mac
https://confluence.med.wisc.edu/x/QYK2AQ(will be available when onboarding is finished)

- Accessing your SMPH Mac desktop when you are away from the office from a Mac (or PC)
https://confluence.med.wisc.edu/x/WIK2AQ(will be available when onboarding is finished)

- Azure Remote Lab PC Access
https://confluence.med.wisc.edu/x/oogwBQ

- Remote Working and Learning - Tools to Access Campus Resources Remotely -
https://kb.wisc.edu/helpdesk/page.php?id=10038

- Campus Licensed Software (Work vs Personal licensing Options listed within) 
https://it.wisc.edu/services/software/

- Obtaining a Graphpad Prism license through Campus 
https://forms.gle/899YdWiC7UJsAB6u8

- Obtaining a FlowJo license through Campus
https://cancer.wisc.edu/research/resources/flow/flowjo/

- Obtaining an Endnote license through Campus
https://www.library.wisc.edu/researchsupport/collecting-organizing-analyzing-information/citation-managers/endnote/

- UW Madison Electronic Lab Notebook Use
https://eln.wisc.edu/

- Gaining temporary administrator rights for Lab PCs when software needs to be 
installed:
https://confluence.med.wisc.edu/x/DoDjAg

-Gaining temporary administrator rights for Lab Macs when software needs to be installed:
https://confluence.med.wisc.edu/x/LYQwBQ

- Changing GlobalProtect to SMPH VPN (PC)
https://confluence.med.wisc.edu/x/A4OdAw

-Changing GlobalProtect to SMPH VPN (Mac)
https://confluence.med.wisc.edu/x/3IKdAw