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  • Verify you are connected to the internet
  • Verify the Intelligent Hub client in in the system tray
  • Launch Workspace ONE Intelligent Hub by double clicking on the system tray icon, or open the "Workspace ONE Intelligent Hub" 
    • WINDOWS - Click on your name at the bottom
      • verify Network status as connected
      • Click Sync Device


    • MAC - Click on Support
      • verify device says Enrolled

      • Sync Device form System Tray