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UI Expand
titleI'm trying to log into Qlik, but the browser just sits there spinning and nothing happens.

If you are using a wireless connection or are working remotely, you must use a VPN (Virtual Private Network) such as Global Protect to log in. For more information please see this link regarding Global Protect VPN.

If you are already on a VPN you may be having a problem with cookies on your browser. Try deleting your cookies or using a new private window in your browser.  To open a new private window - right click on your browser icon, and select "New Incognito Window" (if using Chrome) or "New Private Window" (if using Firefox). You can also try a Private (Firefox) or Incognito (Chrome) as they don't keep data and only store cookies and site browsing for the current session.


UI Expand
titleWhen I try to log in, I get an error that says something like http 400 - Request header is too large.

If you are already on a VPN you may be having a problem with cookies on your browser.  Try deleting your cookies or using a new private window in your browser.  To open a new private window - right click on your browser icon, and select "New Incognito Window" (if using Chrome) or "New Private Window" (if using Firefox).

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