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Accessing your SMPH Windows desktop when you are away from the office

From a Windows Computer (see below for Mac Computer)

1. 1. Connect to GlobalProtect VPN
      1. Press the Start Menu and type GlobalProtect, then select GlobalProtect
         1. If GlobalProtect is not listed, and you are on a work computer, email Shared Services IT at desktop.support@med.wisc.edu to have GlobalProtect installed.
         2. If GlobalProtect is not listed, and you are on a personal computer, see https://kb.wisc.edu/91915 for download and installation instructions.

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1. 1. 1. If you are asked for a portal address, enter uwmadison.vpn.wisc.edu
      2. Press Connect
      3. Verify portal address, enter your NetID and Password, then press Sign In

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1. 1. 1. You should see a Connecting message and then GlobalProtect will disappear
      2. If the connection was successful, you will see a blue globe in the System Tray (bottom right of computer). If needed, press the up arrow to show System Tray icons.

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1. 1. Launch Remote Desktop and connect to Work Computer
      1. Press the Start Menu and type Remote Desktop Connection, then select application.

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1. 1. 1. Enter your work computer name under Computer name and select Connect.

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• If you do not know your work computer name ***
  Open a browser and go to the following address (NetID Login Required)  
  https://it.med.wisc.edu/ad/computerlookup.php

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1. Example: MSAD\bbadger or AD\bbadger