Desktop Support
Current Action articles:
- Adobe - Convert to Shared License
- https://confluence.med.wisc.edu/display/SIKB/Telework+Remote+Tools+for+Staff
Remote Access Documents Windows and Mac:
- Telework Remote Tools for Staff
- Remote Desktop Information Message
- WiscVPN - Connecting with GlobalProtect from a Windows computer
- Accessing your SMPH Windows desktop when you are away from the office from Windows
- Accessing your SMPH Windows desktop when you are away from the office from a Mac
- Accessing your SMPH Mac desktop when you are away from the office from a PC or Mac
Tools to Access Campus Resources Remotely https://kb.wisc.edu/10038
How to Stay Safe Online While Accessing Campus Remotely https://kb.wisc.edu/internal/page.php?id=98331
- DOIT instructions for WiscVPN https://kb.wisc.edu/91915
- How to request a static vpn (Only required for special circumstances) https://kb.wisc.edu/72998
Tip | ||
---|---|---|
| ||
This is the home page for your knowledge base space within Confluence. You can use your knowledge base to capture best practices and address common problems. |
- Create your first knowledge base article - Click "Create" and select a "How-to" or "Troubleshooting" article.
- Customize the home page - Click "Edit" to get started. Include useful information like what users can expect to find in this knowledge base, frequently asked questions and links to other resources.
Livesearch | ||||||||||
---|---|---|---|---|---|---|---|---|---|---|
|
- Add links to popular how-to and troubleshooting articles.
- Highlight important documentation.
Need more help?
- Link to resources such as your service desk, questions & answers or a forum.
- List contacts for getting additional help.
Other resources
- Include links to relevant external sites and services.
- Add other helpful information.
Browse by topic
Labels List | ||
---|---|---|
|
Recently updated articles
Recently Updated | ||||
---|---|---|---|---|
|
Need more help?
- it.med.wisc.edu has additional information and links to specific support request forms
~or~ - Send an email to support@med.wisc.edu to open a ticket