Before beginning the configuration steps below, please verify that the Global Protect VPN Client software is installed on your computer. See links to the instructions below:
WiscVPN - Installing the Palo Alto GlobalProtect Client (WINDOWS)
https://kb.wisc.edu/page.php?id=91915
WiscVPN - Installing the Palo Alto GlobalProtect Client (MAC)
https://kb.wisc.edu/page.php?id=73116
Configure (add) the SMPH VPN portal address within GlobalProtect
NOTE: This portal address step only needs to be done one time. Once added, the Portal address should be remembered (in a drop down menu) for subsequent connections. Once you have performed the steps below, and have added the portal address
WINDOWS - Screen Shots | MAC - Screen Shots | ||
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A | Open GlobalProtect.
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B | At the top right of the GlobalProtect window, click on the three bars to open Settings. | ||
C |
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Connecting to SMPH VPN portal
A Open GlobalProtect.
- WINDOWS - Click the (up arrow) icon in the System Tray of the taskbar and select the GlobalProtect icon,
- or, search the StartMenu for GlobalProtect and open it from there.
- MAC - Click the GlobalProtect icon (top right) of the Apple Menu bar.
B Verify the smph.vpn.wisc.edu Portal is selected and click Connect
- NOTE: if only one portal is configured, then the portal down arrow option does not show.
C Enter your NetID username and password, then click the Sign In button. D Enter '1' to send a Duo Push to device, or enter a MFA-DUO passcode generated from your device app.
E GlobalProtect VPN should indicate that it is now Connected to the VPN portal. - WINDOWS - Click the (up arrow) icon in the System Tray of the taskbar and select the GlobalProtect icon,