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  1. Verify that the Global Protect VPN Client software is installed - Instructions found here: Windows, Mac OS

  2. Configure (add) the SMPH VPN portal address within GlobalProtect  -  NOTE: This portal address step only needs to be done one time.  Once added, the Portal address should be remembered (in a drop down menu) for subsequent connections.



    WINDOWS - Screen Shots

    MAC - Screen Shots

    A

    Open GlobalProtect.

    • WINDOWS - Click the (up arrow) icon in the System Tray of the taskbar and select the GlobalProtect icon,
      • or, search the StartMenu for GlobalProtect and open it from there.
    • MAC - Click the GlobalProtect icon (top right) of the Apple Menu bar.

     

    B

    At the top right of the GlobalProtect window, click on the three bars to open Settings.



    C
    • In the Portal Address: section, click the Add button.
    • Enter smph.vpn.wisc.edu for the Portal Address:
    • Click Save, then close out the window.



  3. Connecting to SMPH VPN portal

    A

    Open GlobalProtect.

    • Windows - Click the icon in the System Tray, or select from the Start Menu.
    • Mac - Click the GlobalProtect icon (top right).


    B

    Verify the smph.vpn.wisc.edu Portal is selected and click Connect

    • NOTE: if only one portal is configured, then the portal down arrow option does not show.

    CEnter your NetID username and password, then click the Sign In button.

    D

    Enter '1' to send a Duo Push to device, or enter a MFA-DUO passcode generated from your device app.

    EGlobalProtect VPN should indicate that it is now Connected to the VPN portal.

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