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  • Verify you are connected to the internet
  • Verify the Intelligent hub client in in the system tray
  • Launch Workspace one Intelligent Hub buy double clicking on the system tray or open the "Workspace one Intelligent Hub"
    • Windows - Click on you name at the bottom
      • verify Network status as connected
      • Click Sync Device
    • Mac - Click on Support
      • verify device says Enrolled
      • Sync Device form System Tray


https://techzone.vmware.com/troubleshooting-windows-10-workspace-one-operational-tutorial#_1093990


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