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- Verify you are connected to the internet
- Verify the Intelligent hub client in in the system tray
- Launch Workspace ONE Intelligent Hub by double clicking on the system tray icon, or open the "Workspace ONE Intelligent Hub"
- WINDOWS - Click on your name at the bottom
- verify Network status as connected
- Click Sync Device
- MAC - Click on Support
- verify device says Enrolled
- Sync Device form System Tray