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Before beginning the configuration steps below, please verify that the Global Protect VPN Client software is installed on your computer. See links to the instructions below:
WiscVPN - Installing the Palo Alto GlobalProtect Client (WINDOWS)
https://kb.wisc.edu/page.php?id=91915
WiscVPN - Installing the Palo Alto GlobalProtect Client (MAC)
https://kb.wisc.edu/page.php?id=73116
Configure (add) the SMPH VPN portal address within GlobalProtect
NOTE: This portal address step only needs to be done one time. Once added, the Portal address should be remembered (in a drop down menu) for subsequent connections. Once you have performed the steps below, and have added the portal address
| WINDOWS - Screen Shots | MAC - Screen Shots | |
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A | Open GlobalProtect.
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B | At the top right of the GlobalProtect window, |
After enrolling in Work Space on following these steps: SMPH Medical Student Health Link Remote Access
- Verify you installed the Global Protect VPN Client Instructions found here: Windows Mac OSX
- Connect to portal: smph.vpn.wisc.edu
Note: You may need to add the portal in setting of the VPN Client- enter your netid username and password
- Accept the MFA-Duo Push or enter the passcode on your device
- Verify connected
- go to https://remoteapps.uwhealth.org
- login in with UWHealth credentials
- Accept the Multi-Factor Authentication from UWHealth
- select the Citrix portal
- Note the first time you will need to install the Citrix client on your computer
VPN portal configure and Connecting
Window Screen Shots
Mac Screen Shots
click on the three bars to open |
Settings. |
C |
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close
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*note this setup can be skip after the first setup
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Connecting to SMPH VPN portal
A Open GlobalProtect.
- WINDOWS - Click the (up arrow) icon in the System Tray of the taskbar and select the GlobalProtect icon,
- or, search the StartMenu for GlobalProtect and open it from there.
- MAC - Click the GlobalProtect icon (top right) of the Apple Menu bar.
B Verify the smph.vpn.wisc.edu
- WINDOWS - Click the (up arrow) icon in the System Tray of the taskbar and select the GlobalProtect icon,
...
Portal is selected and
...
click Connect
- NOTE: if only one portal is configured, then the portal down arrow option does not show.
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C Enter your
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NetID username and password
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, then click the Sign In button.
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D Enter '1' to send
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a Duo Push to device, or enter
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a MFA-DUO passcode generated from your device app.
...
E
...
GlobalProtect VPN should indicate that it is now Connected to the VPN portal.