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Before beginning the configuration steps below, please verify that the Global Protect VPN Client software is installed on your computer.  See links to the instructions below:

WiscVPN - Installing the Palo Alto GlobalProtect Client (WINDOWS)
https://kb.wisc.edu/page.php?id=91915

WiscVPN - Installing the Palo Alto GlobalProtect Client (MAC)
https://kb.wisc.edu/page.php?id=73116

Configure (add) the SMPH VPN portal address within GlobalProtect 

NOTE: This portal address step only needs to be done one time.  Once added, the Portal address should be remembered (in a drop down menu) for subsequent connections.  Once you have performed the steps below, and have added the portal address 

After enrolling in Work Space on following these steps: SMPH Medical Student Health Link Remote Access

1. Verify you installed the Global Protect VPN Client Instructions found here: Windows Mac OSX
2. Connect to portal: smph.vpn.wisc.edu See Below for instructions
3. Go to https://remoteapps.uwhealth.org
   1. login in with UWHealth credentials
   2. Accept the Multi-Factor Authentication from UWHealth
4. select the Citrix portal
   1. Note the first time you will need to install the Citrix client on your computer

VPN portal configure and Connecting

Open Global Protect from the system try or start menu

Window Screen Shots	Mac Screen Shots	1	Open Global Protect from the system try or start menu	Image Removed	2	At the top left You can click on the three bars to open settings*note this setup can be skip after the first setup Settings.
C	In	3	Click on Add in the Portal section and enter Address: section, click the Add button. Enter smph.vpn.wisc.edu and save close the window *note this setup can be skip after the first setup for the Portal Address: Click Save, then close out the window.			4	5	6	7	8

1. Connecting to SMPH VPN portal

   A	Open GlobalProtect. WINDOWS - Click the (up arrow) icon in the System Tray of the taskbar and select the GlobalProtect icon, or, search the StartMenu for GlobalProtect and open it from there. MAC - Click the GlobalProtect icon (top right) of the Apple Menu bar.
   B	Verify the smph.vpn.wisc.edu

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1. Portal is selected and

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1. click Connect NOTE:

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1. if only one portal is

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1. configured, then the portal down arrow option

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1. does not show.	Image Modified	Image Modified
   C	Enter your

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1. NetID username and password

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1. , then click the Sign In button.	Image Modified	Image Modified
   D	Enter '1' to send

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1. a Duo Push to device, or enter

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1. a MFA-DUO passcode generated from your device app.

   Image Modified

   Image Modified

...

1. E	GlobalProtect VPN should indicate that it is now Connected to the VPN portal.	Image Modified	Image Modified