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Before beginning the configuration steps below, please verify that the Global Protect VPN Client software is installed on your computer.  See links to the instructions below:

WiscVPN - Installing the Palo Alto GlobalProtect Client (WINDOWS)
https://kb.wisc.edu/page.php?id=91915

WiscVPN - Installing the Palo Alto GlobalProtect Client (MAC)
https://kb.wisc.edu/page.php?id=73116

Configure (add) the SMPH VPN portal address within GlobalProtect 

NOTE: This portal address step only needs to be done one time.  Once added, the Portal address should be remembered (in a drop down menu) for subsequent connections.  Once you have performed the steps below, and have added the portal address 

After enrolling in Work Space on following these steps: SMPH Medical Student Health Link Remote Access

1. Verify you installed the Global Protect VPN Client Instructions found here: Windows Mac OSX
2. Connect to portal: smph.vpn.wisc.edu See Below for instructions
3. Go to https://remoteapps.uwhealth.org
   1. login in with UWHealth credentials
   2. Accept the Multi-Factor Authentication from UWHealth
4. select the Citrix portal
   1. Note the first time you will need to install the Citrix client on your computer

VPN portal configure

*note this setup can be skip after the first setup

Window Screen Shots	Mac Screen Shots	1	Open Global Protect from the system try or start menu	Image Removed	2	At the top left You can click on the three bars to open setting Settings.
C	In	3	Click on Add in the Portal section and enter Address: section, click the Add button. Enter smph.vpn.wisc.edu and save close for the Portal Address: Click Save, then close out the window.

1. Connecting to SMPH VPN portal

...

1. A	Open GlobalProtect. WINDOWS - Click the (up arrow) icon in the System Tray of the taskbar and select the GlobalProtect icon, or, search the StartMenu for GlobalProtect and open it from there. MAC - Click the GlobalProtect icon (top right) of the Apple Menu bar.
   B	Verify the smph.vpn.wisc.edu

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1. Portal is selected and

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1. click Connect NOTE:

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1. if only one portal is

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1. configured, then the portal down arrow option

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1. does not show.

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1. C	Enter your

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1. NetID username and password

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1. , then click the Sign In button.

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1. D	Enter '1' to send

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1. a Duo Push to device, or enter

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1. a MFA-DUO passcode generated from your device app.

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1. E

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1. GlobalProtect VPN should indicate that it is now Connected to the VPN portal.

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