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- Verify you installed the Global Protect VPN Client Instructions found here: Windows Mac OSX
- Connect to portal: smph.vpn.wisc.edu
Note: You may need to add the portal in setting of the VPN Client- enter your netid username and password
- Accept the MFA-Duo Push or enter the passcode on your device
- Verify connected
- Go go to https://remoteapps.uwhealth.org
- login in with UWHealth credentials
- Accept the Multi-Factor Authentication from UWHealth
- select the Citrix portal
- Note the first time you will need to install the Citrix client on your computer
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