Desktop Support
Current Action articles:
- Adobe - Convert to Shared License
- https://confluence.med.wisc.edu/display/SIKB/Telework+Remote+Tools+for+Staff
Remote Access Documents Windows and Mac:
- Telework Remote Tools for Staff
- Remote Desktop Information Message
- WiscVPN - Connecting with GlobalProtect from a Windows computer
- Accessing your SMPH Windows desktop when you are away from the office from Windows
- Accessing your SMPH Windows desktop when you are away from the office from a Mac
- Accessing your SMPH Mac desktop when you are away from the office from a PC or Mac
Tools to Access Campus Resources Remotely https://kb.wisc.edu/10038
How to Stay Safe Online While Accessing Campus Remotely https://kb.wisc.edu/internal/page.php?id=98331
- DOIT instructions for WiscVPN https://kb.wisc.edu/91915
- How to request a static vpn (Only required for special circumstances) https://kb.wisc.edu/72998
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Need more help?
- it.med.wisc.edu has additional information and links to specific support request forms
~or~ - Send an email to support@med.wisc.edu to open a ticket